Core Skills for the Human Side of Health Care

An introductionary seminar for new health professionals and a refresher on the fundamentals for experienced staff. This inspiring and insightful video gives instructors a practical way to introduce, discuss and develop compassion as a skill that everyone can learn. With no ambiguity at all, an instructor can show examples that illustrate precisely what is meant by “compassion.”

Your audience learns how to:
? Develop the four core competencies that create the experience of compassion for a someone who is ill or injured. They are the foundational skills of excellent relationship-centered care.
? Listen, create rapport, and extend compassion, even when busy.
? Identify the communication errors that alienate patients, and remove them.
? Continually improve competencies in compassion through self-evaluation.

Ideal for interdisciplinary teams. The program features nurses, physicians and allied health professionals at work treating real patients in real life, in entirely candid unscripted scenes.

This program includes:
? 40-minute Video.
Winner, 2004 International Health & Medical Media Award for best video in patient care. Documentary-style production, original musical score, and real-life scenes guaranteed to inspire your audience and stimulate a meaningful conversation.
? 64-page Leader Guide
with detailed class formats for a 60-minute or 90-minute sessions, or a 3-hour workshop. Additional discussion questions, class exercises, and video index, are included so that you can custom-design your own classes, plus resources for continued learning and suggestions for measuring progress.
? 2 Handouts for your audience,
formatted for easy copying. Two double-sided pages summarize the essential points of the video and expand upon them.
? Online Access buyers receive lifetime access
to streaming video, and downloadable PDFs of both the 100+ page Leader Guide and Handouts. Buyers of the physical products receive both the DVD and printed Leader Guide as well as online access. Video rental does not include access to Leader Guide or Handouts.

What People Say about This Video

“In our fast-paced, high-tech health care system we must be reminded that health care is about people and relationships. The Medicine of Compassion can be used by all health care educators to show the central elements of the art of medicine; compassion, listening, and communication. Bravo!”.

Lanyard K. Dial, M.D.Associate Professor of Family Medicine, UCLA School of Medicine, Medical Director, Ventura County Medical Center

Your film is very much needed and will be a great asset to any health care training program. When I became ill with cancer I learned what it was like to be treated as a disease and not a person. Your lessons in empathy are an excellent way to ensure that practitioners are more aware of the impact that their behavior has on healing.”

their behavior has on healing.”
Judy Mahoney, Ph.D.,
Psychologist University of California, Irvine College of Medicine

“Throughout history, compassion, caring, and love have been the foundation of healing. Without them, medical science and technology are inadequate. The Medicine of Compassion reminds us that these factors remain crucial in health care, as the greatest healers have always known”

Larry Dossey, MD. Author: Reinventing Medicine and Healing Words
Barbara Dossey, PhD, RN. Author: Florence Nightingale: Mystic, Visionary, Healer and Holistic Nursing.

“A valuable tool for any educator in health care. The principles shown are powerful. I have consistently seen my students’ lives transformed by putting such compassion into action. Not only does this benefit their professional lives in the field of health care, it also improves their relationships with friends and family.”

Paula Bruice, Ph.D.
Senior Professor, Dept. of Chemistry and Biochemistry,
University of California, Santa Barbara

“Terrific! For the first time compassion is presented as a skill which any health care professional can learn.”
Jane Metiu, RN, MSN, Professor of Nursing
Santa Barbara City College

Jane Metiu, RN, MSN, Professor of Nursing
Santa Barbara City College

“Unequivocally, The Medicine of Compassion will deepen staff awareness of our patients’ needs. Examples of staff and patient interaction throughout the film clearly illustrate the keys to skillful and sensitive communication. Implementing these skills will enhance our professionalism and make us better human beings at the same time.”

Rev. Kevin Jones, M.Div.,
Director, Spiritual Care And Education
Sharp Chula Vista Medical Center