How to Communicate in Ways that Ease the Pain and Lift the Spirit

In this inspiring, best-selling video Karen Fox and her team show how to treat the sick, injured, and dying with compassion. They demonstrate the four things that must happen in conversation for a person who is suffering to experience compassion. These are the fundamental skills needed to build a bridge to the other person’s world, to get compassion across, in such a way that he or she now realizes that you care. Karen and her team vividly demonstrate, with beauty and humor, and in real life situations, how anyone can learn to empower, encourage, bring hope, and lift the spirit.

This program includes:
→ 35-minute video.
Documentary-style production, original musical score and powerful real-life scenes guaranteed to inspire your audience and stimulate a deeply meaningful conversation.
→ 96-page Leader Guide
with class formats for a 90-minute session or a 3-hour workshop. Includes discussion questions, class exercises, and video index with teaching points for each scene, plus expert facilitator tips on how to get the most out of your group dialogue.
→ Handouts for your audience,
formatted for easy copying. Three pages with definitions and summaries of the four core principles demonstrated in the video.


What People Say about This Video

“As I reflect on the widespread need in our frantic, fractured society for people with a healing touch, I cherish a fervent hope that this resource will become available to the countless people who could use it to learn how to enhance their caring attitudes and skills.”

Howard Clinebell, Ph.D., Emeritus Professor, Pastoral Psychology & Counseling Claremont School of Theology

“Your video touches both the head and the heart. It flows and the teaching points are made so naturally. I cried at several places. Thank you for an effective and beautiful video.”

Elizabeth Wu, Management Development, Kaiser Permanente

“I applaud your efforts to teach volunteers how to interact with people who are suffering… I did view the video and the program is obviously a labor of love on your part… I am sharing your work with my staff, especially those involved in finding ways for young people to serve their community and fellow citizens.”

Colin L. Powell, General, U.S. Army
Chairman, America’s Promise

“The best educational resource I have ever seen for teaching compassion. It’s inspiring, and shows exactly how to give the psychosocial support that patients need. Everyone in the health professions should see this video.”

Paula Yurkanis Bruice, Ph.D., Senior Chemistry Professor
University of California, Santa Barbara

“Communicating with Compassion develops the skills of supportive presence needed by lay volunteer and clergy alike. It is a complete package, educationally sound and stimulating to use. This one is a keeper!”

Rev. Faye Hogan, St. Paul’s Episcopal Church, Ventura

“An artistic and uplifting video that gives us the tools to enhance the lives of those who are suffering, from whatever cause.”

Robert A. Reid, M.D., President
California Medical Association

“I was impressed by how the film spoke to such a wide variety of people. Students and nurses aids easily understand the material, yet medical doctors also find it valuable.”

Dr. Richard Brand, Assistant Dean
Washington University School of Medicine