Compassion in Action
“Compassion comes naturally when people are suffering. But what about when those people are upset or difficult to be with? Is it possible or practical to extend compassion when the going gets tough?
Compassion in Action shows the art of communicating with patients when difficult emotions arise. Using real-life footage from authentic situations, the video gives a fresh look at an age old problem: How to keep caring when patients are difficult. Viewers learn new approaches and gain confidence, encouragement and motivation for being effective in difficult interactions”
The Medicine of Compassion
Scene from Compassion in Action
“A wonderful follow up to the The Medicine of Compassion. It stimulates a discussion on more complex situations where demonstrating compassion can be difficult.”
Craig Luzinski, RN, MSN, CHE
Luise Sipos, RN
Good Samaritan Hospital, Los Angeles
- Afraid of losing their autonomy
- Having unrealistic expectations
- Unable to speak
- Feeling sorry for themselves
- In a coma
- Dying Young
Audiences learn how to:
- Turn a difficult conversation into a discovery conversation.
- Identify the three layers of a difficult conversation and find clues to the solution.
- Recognize the pivotal moments when conversations can turn around.
- Build strong caregiving partnerships despite the difficulties