Being Effective in Emotionally Difficult Conversations.
An inspiring 45-minute video shows how to apply the healing power of compassion to turn a difficult conversation into a discovery conversation. Real-life examples of emotionally distressing interactions show health professionals at work putting compassion in action. Ideal to watch with colleagues. It will stimulate much discussion afterwards.
The 128-page Leader Guide shows how to use the video as a starting point for a discussion or seminar. It includes a proven Five-Step Training Program to cultivate compassion using group dialogue, group exercises, individual practice and self-evaluation. Also included are seven discussions, a video time index, and elements to custom-design your own seminars with suggestions for a single one-hour class, a 3 hour seminar, or a series of seminars.
Handouts for your audience are formatted for easy copying. Five pages summarize the essential points of the video and expand upon them for in-depth discussion and training.