Core Skills for the Human Side of Health Care
This inspiring, award-winning 41-minute video shows four core skills to improve communication with patients, and reliably create the experience of compassion. Real-life footage of health professionals at work demonstrate the four core elements that must be present in any conversation for the other person to experience compassion. Ideal to watch with family, friends, or colleagues, and then discuss afterwards.
A 4-page PDF document is included on how to guide a reflective conversation that leads to greater insight and understanding. Such conversations deepen our capacity for compassion and our ability to build healing partnerships.